Commercial Insurance Associate – PT/18.75 hours per week

JOB SUMMARY: This role is responsible for benefits verification, obtaining pre-certifications and authorizations to secure payment of client care. Non Exempt, Part-Time .5 FTE, 18.75 hour a week position (not benefit eligible)

REPORTS TO: Vice President of Finance and Business


1. Baccalaureate degree or equivalent work experience required in Insurance /medical processing
2. Excellent written and verbal communication and organizational skills
3. Demonstrates ability to learn new skills quickly


  • Highly motivated with a desire for learning and continuous improvement
  • Flexible in accepting new assignments
  • Ability to work independently and manages time well
  • Strong verbal and written communications skills
  • Ability to communicate effectively and work well with all levels of staff, management and vendors
  • Have sound decision-making abilities, excellent attention to detail and pride in a well-executed finished project
  • Must have a professional phone presence accompanied with stellar customer service
  • Integrity and the ability to handle sensitive information and maintain confidentiality


  • Commercial Insurance Duties & Responsibilities: The primary responsibilities of the Commercial Insurance position is to ensure that our patient’s care is covered and VNA receives payment for patient care. This is achieved through accurate and timely execution of:
  • o Verification of insurance
    o Obtaining pre-certification of benefits
    o Authorization of benefit payment for provision of care in a timely manner.

  • Assist in calendar maintenance, project preparation and file maintenance;
  • Respond appropriately to urgent issues as they arise
  • Carry out other duties as assigned in relation to the position.