Private Duty Program Manager

JOB SUMMARY:
Reporting to the Chief Executive Officer, the Private Duty Manager is responsible for the business development and management of private duty services and the Adult Day Center (ADC), with emphasis on the growth and fiscal viability of both programs. Develops and implements community outreach strategies that promote partnerships within the community and industry. Establishes mechanisms for measuring quality care and organizational performance and participates in agency performance improvement projects. This is an exciting opportunity for an experienced healthcare manager to help expand these key programs by showcasing your entrepreneurial spirit and expertise.

QUALIFICATIONS:

  • Bachelor’s Degree
  • Minimum 5 years management experience in private duty and/or healthcare
  • Successful start-up experience and/or proven track record to grow and develop services
  • Ability to analyze and interpret financial metrics and key performance indicators
  • Strong interpersonal and relationship building skills

ESSENTIAL RESPONSIBILITIES:

  • Ensures programs and health records meet all regulatory requirements, accreditation standards, and clinical best practices; coordinates survey and audit preparation as needed
  • Ensures quality and safety of services provided
  • Assists in evaluating services and programs, recommending modifications as needed
  • Develops/proposes a business plan to increase awareness, visibility and growth of the programs and services
  • Supervise and mentor appropriate staff
  • Overall responsibility for maintaining customer service standards and resolution of issues
  • Other duties as assigned

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